Yes, PlumpJack Inn is open daily through the summer from May 17-20, 2024 and close May 21-24. Full operation Hotel and Cafe will reopen May 24, 2024. Hotel reservations can be made through December 31, 2025.

The planned construction of the new hotel is delayed until at least April 2025. Guests are able to submit proposals for any kind of group event including hotel rooms, private dinners, weddings, etc through at least Dec 31, 2025.

Non-holiday reservations at PlumpJack Inn are subject to 7-day cancellation policy through December 31, 2025.

Cancellations must be made before 6pm, either 7 days prior to check-in for non-holiday reservations or 14 days prior to check-in for holiday reservations to avoid a cancellation fee of the deposit made at the time of booking. 

Reservations made online can be modified with a reservation confirmation number and last name at PlumpJackInn.com. Our front desk is also available by phone 24 hours a day, 7 days a week to make any changes to your upcoming reservation. 

All reservations must be guaranteed with a major credit card. No shows are charged at a 100% full room and tax. A valid credit card and photo ID must be presented upon arrival for verification and incidental charges. We unfortunately are unable to authorize debit cards at check in.

ALL reservations are required to pay a full room and tax deposit at time of booking

Holiday reservations require a 14-day cancellation. Dec 1, 2023- April 30, 2024 Winter season holidays include: 1/12-1/15/24 and 2/16-2/24/24. Holiday reservations are required to pay a deposit of full room & tax at time of booking.

Promotional and discounted reservations are required to pay a deposit of full room & tax at time of booking.

Group reservations require a 30-day cancellation unless otherwise defined in the group contract. 

Yes, PlumpJack Inn is a dog friendly hotel. A one time fee of $150 will be charged for one dog and $200 for two dogs during a guest's stay. A dog bed and bowl will be provided in each room when is pet added to the reservation.

10% of the dog fee from PumpJack Inn are donated to the Humane Society Truckee - Tahoe.

For the winter and 2024. Hours of operation are Thursday-Monday, with bar opening at 3 pm, and Dinner at 5 pm. During some private events in July the dining room will be closed to the public. View the cafe operational calendar with reservations available on OpenTable. Restaurant guests are asked to park in the main parking lot at Palisades Tahoe when coming to PlumpJack Cafe for dinner.

Unfortunately, breakfast is no longer available at PlumpJack Inn. The Village at Palisades Tahoe offers numerous options for breakfast including Coffeebar, Wildflour Baking Company (seasonal) and a Starbucks is located across the street from our entrance.

Our front desk will offer beer, wine and light snacks available 24/7.

The Village at Palisades Tahoe offers numerous dining options including Tremigo Mexican Kitchen & Tequila Bar, Auld Dubliner Irish Pub & Restaurant, Fireside Pizza and many more. View all dining options at Palisades Tahoe HERE

Yes, guests are charged a Resort Fee of $28/night which covers on-site parking, wifi along with pool & hot tub access. Complimentary cruiser bikes are available for all guests to use in addition to our bocce ball court, ping pong table and cornhole set.

Parking is included in our resort fee and we are happy to offer assistance with your luggage. Hotel guests receive a parking pass during check in and can park right next to the resort.

Yes, all guests will be provided with a wifi password at check-in that will work throughout the hotel property. The wifi was recently upgraded in May 2022 with fast WiFi available in rooms and at the pool & cafe. Restaurant guests can request wifi access through a restaurant staff member or at our front desk.

Our pool is not heated, but is kept at a comfortable temperature throughout the summer season. Our two large hot tubs are open year round for guests to use daily with temps between 100° - 102°.

PlumpJack 'In-Store Only' Gift Cards are plastic cards that are mailed out to the recipient via USPS. They can only be redeemed in store at PlumpJack Wine & Spirits stores, Balboa Cafe, PlumpJack Winery, CADE Estate Winery, Odette Estate, PlumpJack Inn, PlumpJack Cafe and Bar, and PlumpJackSport.

These cards are NOT redeemable on our websites. They are shipped via USPS with a stamp, so they are not trackable.

To find out the balance of your gift card, please call 1-888-529-6578.

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Standard check in time for hotel guests is 4:00pm. Early check-in may be requested when available (based on occupancy) for an extra fee.

Check out time for hotel guests is 11:00am. Late check out may be requested when available (based on occupancy) for an extra fee.

Our eight suites are the only room types that are guaranteed to offer air conditioning, while our standard King or Two Queen rooms do not offer air conditioning. Guests staying in standard King & Queen rooms may request air conditioning for a extra fee of $25 per night based on availability. 

The PlumpJack group and wedding event calendar is open until April 1, 2025.  We are able to submit proposals for group business including hotel rooms, private dinners, weddings, etc until that date.  You may contact our Director of Sales, Rob McCormick at rmccormick@plumpjack.com with inquiries or to request a proposal. Learn more

Our website will always offer the best prices and we encourage all of our guests to book directly with us online or by phone for the best guest experience. Special deals and packages are only available by bookings directly through PlumpJack and are not offered through 3rd party online travel websites.

PlumpJack Inn no longer offers a gym on property. It has been replaced by PlumpJack Sport, a Ski wear, lifestyle and snow gear boutique with locations inside PlumpJack Inn and San Francisco. Hotel guests can request a gym bag at check-in which has free weights, a yoga mat and resistance bands for an in room workout.

Yes, our bar and dinner menu feature all of the PlumpJack family of wines. Hotel guests can also buy wine directly and enjoy a bottle from the PlumpJack family of wines delivered to their room.

PlumpJack ropes are available for purchase through the front desk.

We only offer our standard high quality microfiber pillows and do not have alternatives to offer guests.